About the Role
As an essential part of our sales and marketing team, you will be primarily responsible for making outbound calls to customers who have already expressed an interest in having a home improvement or remodeling project done on their home. No cold calling - these are warm leads with individuals actively seeking our services.
Requires excellent interpersonal skills and the ability to bridge conversation gaps quickly and confidently.
Technical Skills Required:
Preferred by not required; prior experience in a call center, telemarketing, or lead generation role,
Ability to operate a multi-line phone system,
Proficiency with typing,
Proficiency with general computer skills,
Understanding of or willingness to learn MarketSharp CRM,
Proficiency with the English language, additional language skills a plus,
Ability to read and write documentation and log activities,
Other general office skills, as required.
Other Skills and Requirements:
Motivated to dial for dollars!,
Excellent interpersonal skills with the ability to build rapport with customers quickly over the phone,
Preferred but not required; Experience with remodeling, renovation, or home services,
Ability to understand and comply with company policies,
Desire and ability to maintain an excellent company image and demonstrate integrity,
Ability to sit or stand for extended periods,
Willingness to perform other duties as assigned,
About the Company
Surface Bella is a fast-growing residential remodeling company serving Upstate, SC. The majority of our hiring is due to growth! We aim to provide a healthy, safe, and enjoyable work environment. Our job focus is on high quality remodel projects - done right - for homeowners. We are looking for motivated appointment setters! We are willing to train individuals eager to get their foot in the door of sales for the booming and profitable home services industry. For an experienced telemarketer, this is an intimate office environment, with plenty of opportunity to thrive.